This privacy notice lets you know how HpH Technology, a division of Anglian Venture Holdings Limited (Company Number 06426222) use the personal data we collect as data controller.
Personal data is any data which can identify you, either on its own or when joined to other data we may have available.
HpH Technology welcomes your questions and comments regarding our policy on processing personal information. If you have any queries, please contact us by one of the methods listed below.
We only collect your personal information when you contact HpH Technology with a view to enquiring about our services. This includes contact via our website, by telephone, by email or post on social media.
At times, we may collect your data from publicly available sources such as corporate websites or through legitimate business contacts.
When you contact us about our services, we will ask you to provide us with certain personal data for administration purposes.
The personal data we may request includes your contact details e.g. your name, email address and telephone number. When you are acting in the course of a business, this may also include the personal data of other employees at your organisation.
HpH Technology do not process special categories of personal data in the delivery of our services.
Where we need your consent to process your data, we will clearly ask for it and will tell you why we are processing your data. If you withdraw your consent, we will stop processing your data for the purpose for which you gave consent. This does not mean that we will no longer process your data - we may still process your data if we have another purpose with a different legal basis.
The law requires that we have a specific legal basis to process your personal data. The majority of the processing that we undertake is carried out on the basis that it is needed to enable us to comply with our contractual obligations including:
Where we process your personal data in this way, we do not need your consent to do so. However, where appropriate we will seek your consent to communicate with you as and when is appropriate.
We may share your personal data with third party suppliers and partners in order to deliver the services you require.
Please note that whilst you are able to object to your data being shared with these companies, we may be unable to provide you with the services you require as a result.
Whilst your personal data will not be transferred outside of the European Economic Area by HpH Technology, there may be instances in which it may be by our partners and suppliers. If it is, we will ensure that they have the necessary procedures in place to ensure it is appropriately protected.
We will retain your personal data for as little time as possible to enable us to deliver the service you requested, or we are legally obliged to.
You have a number of rights in relation to the personal data that we hold about you. Specifically, you can:
If we refuse your request under the above rights, we will tell you why. You have the right to complain as outlined below.
If we are unable to action your request, we will explain to you our reasons.
HpH Technology will not use the personal information we collect from you to market our services, nor will we share it with any third parties for marketing purposes.
If you believe there has been a breach of your personal data or that your rights have been affected, you may complain to the Group Data Protection Officer by writing to:
Data Protection Officer
Anglian Water Group
Ermine Business Park
Alternatively, you can make a complaint to the Information Commissioner’s Office by visiting their website www.ico.org.uk, or phoning 0303 123 1113.
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We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and how you can control it.
If you have any questions that haven’t been covered, please contact us in writing to:
Ermine Business Park,
Email us at info@HpH-technology.com
Any changes we may make to our privacy notice in the future will be updated on our website at www.HpH-technology.com
This privacy notice was last updated on 1st November 2018.